UltraXel Privacy Policy

This Privacy Policy (“Policy”) outlines UltraXel’s approach to managing personal and business information pertaining to corporate clients, partners, and their representatives. It encompasses the practices related to the collection, storage, usage, processing, transmission, and disclosure of such data within the scope of our business services. Information is gathered through various channels, including interactions with UltraXel’s website, direct communication with company representatives, and other business exchanges such as phone calls, emails, and service requests.

UltraXel prioritizes compliance with all relevant data protection laws and regulations while managing business information. In some cases, this Policy may incorporate stricter standards than those outlined here to ensure enhanced transparency and regulatory adherence. It is important to note, however, that this policy does not extend to the privacy practices of third parties. UltraXel strongly advises clients to familiarize themselves with the privacy policies of external entities they interact with.

Prior to accessing or utilizing UltraXel’s products or services, corporate clients and their representatives are advised to carefully review this Policy. By proceeding to create an account, place orders, or engage with UltraXel’s services in any capacity, you confirm your acknowledgment and agreement to the data management practices outlined herein. Should you disagree with any aspect of this Policy, we recommend refraining from using our products and services.

UltraXel reserves the right to revise this Policy to reflect updates in our practices or to comply with evolving legal requirements. In the event of significant amendments, we will inform clients through appropriate communication channels. For services with distinct privacy requirements, the applicable privacy terms will take precedence over this general Policy.

For further details, please refer to the following sections:

Types of Information Collected and Collection Methods
How UltraXel Uses Business Information
The Purpose of Using Business Information
How UltraXel Shares Business Information with Third Parties
How Business Information is Stored and Protected
How Corporate Clients Can Access and Manage Their Business Information
Disclaimer
Accessing and Updating this Policy
Contact UltraXel

This Policy is applicable to UltraXel’s official website (UltraXel.com), all forms of business communication conducted via email, telephone, or other mediums during the delivery of our services, and all marketing-related activities undertaken by UltraXel.

Types of Information Collected and Collection Methods

The types of information collected

Business Registration Information

UltraXel collects information provided by corporate clients and their representatives when setting up a business account, initiating partnerships, or enrolling in UltraXel’s enterprise programs. This data may include the company name, representative’s full name, business email address, phone number, job title, account details, and relevant registration identifiers. Additionally, UltraXel may gather company-related account details when accessed through third-party platforms.

Impact of Refusal: Clients may choose not to provide this information, but doing so may hinder UltraXel’s ability to create an account or initiate partnerships.
Device and Usage Information

Information about devices used to access UltraXel’s services may also be collected. This includes device identifiers, IP addresses, browser types, operating systems, and other technical data to ensure service compatibility and enhance user experience. Furthermore, data such as pages visited and interaction history may be gathered for analytics and to refine service quality.

Impact of Refusal: Clients may choose not to provide this information; however, this could limit the functionality of certain features or impair the user experience on UltraXel’s platform.
Transaction and Order Information

During the process of placing orders or utilizing UltraXel’s services, corporate clients provide transaction-related information. This may include the company name, representative’s contact information, shipping and billing addresses, payment details, order IDs, and product specifications. For after-sales services or warranty-related purposes, UltraXel may also collect product serial numbers, purchase channels, and other relevant details.

Impact of Refusal: Refusing to provide transaction information may prevent the completion of orders, shipment, or after-sales services.
Business Relationship Data

UltraXel may obtain publicly accessible information about a client’s business, including data from social media profiles if the business or its representatives interact with UltraXel in public forums. Such interactions may include shared content or feedback about UltraXel’s products and services, which help the company better understand client needs and maintain strong relationships.

Impact of Refusal: Clients may choose not to engage with UltraXel on public platforms, though this could limit the ability to leverage certain benefits from feedback and interactions.
Marketing and Advertising Data

To deliver tailored marketing content and advertisements, UltraXel collaborates with third-party advertising service providers. These partners may collect data such as IP addresses, device details, and interaction data on UltraXel’s website. This information allows UltraXel to customize advertisements and assess marketing effectiveness across various platforms. These third-party providers may use cookies or other tracking technologies, as outlined in UltraXel’s privacy policy.

Impact of Refusal: Clients may choose not to provide this data, but doing so may reduce the relevancy of marketing communications or limit participation in targeted advertising initiatives.
Aggregated and Non-Personal Information

UltraXel also gathers non-personal, aggregated data that does not identify specific individuals or organizations. Examples include anonymized usage statistics, session durations, network usage patterns, and product sales data. This information is used to identify trends, improve service delivery, enhance product performance, and boost operational efficiency.

Impact of Refusal: Since this data is non-personal, refusal to provide it will not impact the use of UltraXel’s services.

UltraXel gathers and utilizes business information to gain deeper insights into client requirements, optimize operational processes, enhance the functionality and effectiveness of its products and services, and ensure the satisfaction of its corporate clients.

The nature and extent of information collected by UltraXel are determined by the specific ways in which corporate clients engage with UltraXel’s products and services. In cases where non-personal data is integrated with identifiable business information for processing purposes, UltraXel will regard the combined data as sensitive business information and manage it in full compliance with the provisions outlined in this policy.

Clients have the option to refuse the collection of certain types of personal information. However, refusal to provide necessary data may limit access to certain features or services. UltraXel encourages clients to provide accurate information to ensure the full functionality of the services offered.

Methods of Collecting Information

Corporate clients and their representatives acknowledge and consent to UltraXel collecting business information through the following channels:

Direct Submission by Corporate Clients

UltraXel may gather information directly provided by corporate clients or their representatives. Such data may include, but is not limited to, the company name, representative’s name, business email address, job title, phone number, shipping address, and any other details pertinent to business transactions, account creation, or order fulfillment.
Automated Data Collection

UltraXel may automatically collect device and usage-related information when clients interact with the company’s website or services. This data may encompass device identifiers, IP addresses, browser types, operating system details, and behavioral metrics such as visited pages or time spent on specific areas of the site. Such information is critical for optimizing website functionality and enhancing the delivery of services.
Information from External Sources

When clients interact with UltraXel via third-party platforms (e.g., LinkedIn or professional directories), UltraXel may retrieve and utilize information from these sources to streamline account setup, improve authentication processes, or enhance communication. The collected information may include company profiles, representative details, or other relevant data accessible through these external platforms.
Permissions from Devices

Clients grant UltraXel authorization to collect and use relevant device information to facilitate the delivery of specific business services. Clients retain the right to modify or withdraw such permissions at any time. Upon revocation, UltraXel will discontinue collecting the associated data but may experience limitations in providing certain services. Revocation will not retroactively affect UltraXel’s prior authorized use of the information.

How UltraXel Uses Business Information

How UltraXel Uses Cookies and Similar Technologies

Cookie

To facilitate the efficient operation of its business services, UltraXel may place small data files, referred to as cookies, on the devices of corporate clients. These cookies contain unique identifiers and site-related information, allowing UltraXel to validate data inputs, monitor website usage, and enhance user interactions. For instance, cookies assist in verifying login credentials and tracking user activity on the website, enabling the delivery of personalized and optimized services.

Corporate clients and their representatives have the option to manage or remove cookies based on their preferences. Most web browsers offer functionality to block or delete cookies. However, it is important to note that modifying cookie settings may affect access to certain features of UltraXel’s website and could limit its functionality.

Additionally, clients can manage or remove analogous data files utilized by browser add-ons (e.g., Flash Cookies) by adjusting the respective add-on settings or visiting the provider’s website. Clients should be aware, however, that disabling or modifying cookies and similar data files may impact secure access to UltraXel’s website and restrict the availability of certain features.

Website Beacons and Pixel Tags

In addition to cookies, UltraXel may employ website beacons and pixel tags within its website and email communications to gain deeper insights into client preferences and engagement with its services. For example, emails dispatched by UltraXel may contain tracking links directing recipients to specific UltraXel web pages; when these links are accessed, UltraXel can monitor engagement levels and utilize this data to enhance service quality.

Website beacons are transparent image files embedded within websites or emails that enable tracking functionalities. Similarly, pixel tags in emails allow UltraXel to ascertain whether an email has been opened, providing valuable feedback for improving communication effectiveness.

Corporate clients have the ability to modify their browser or email settings to restrict such tracking mechanisms as desired.

The Purpose of Using Business Information

UltraXel processes business data to facilitate and improve its services, oversee client transactions, maintain effective communication with corporate clients, protect against security risks and fraudulent activities, and ensure adherence to applicable legal and regulatory requirements. Furthermore, corporate clients acknowledge and consent that UltraXel may utilize business data for additional purposes aimed at enhancing service quality and optimizing business interactions.

Providing UltraXel Services

Administer client information and business accounts, including processes related to registration and identity verification.
Facilitate access to core features, functionalities, and designated sections of UltraXel services.
Address technical inquiries and provide assistance with client support requests.
Maintain communication with clients regarding account status, product enhancements, and updates to UltraXel services.
Optimize UltraXel services through enhancements, debugging, and functional upgrades.
Share necessary information with trusted third-party partners to fulfill service commitments.
Extend invitations to clients for participation in UltraXel-related activities, events, or strategic initiatives.
Evaluate client engagement metrics to refine product development and improve service delivery outcomes.

Administrative Purposes

UltraXel utilizes business information for a range of administrative purposes, including but not limited to:

Processing data to advance UltraXel’s legitimate business objectives, such as direct marketing efforts, research and development initiatives, ensuring network and information security, and preventing fraudulent activities.
Identifying and mitigating security risks, addressing malicious or fraudulent activities, and collaborating with authorized entities to investigate and resolve such incidents.
Conducting quality assurance and security evaluations to maintain consistent and reliable service delivery.
Verifying and authenticating business identities, as well as handling requests related to exercising data rights as outlined in this policy.
Carrying out audits associated with client interactions, transactions, and adherence to regulatory requirements.
Upholding UltraXel’s agreements, policies, and terms established with corporate clients.

Other Purposes

Address and resolve errors or issues reported by clients to UltraXel.
Safeguard the integrity and security of UltraXel’s products, services, and corporate clients by implementing necessary measures for fraud prevention and loss mitigation.
Adhere to and enforce applicable legal obligations, industry standards, and UltraXel’s internal policies.
Meet tax, audit, and reporting requirements, and respond appropriately to legitimate requests from governmental or regulatory authorities.
UltraXel does not employ algorithms or automated analytics to make decisions with significant implications for business clients. However, manual reviews may be conducted in response to client feedback regarding data usage.

How UltraXel Shares Business Information with Third Parties

Information Shared by Clients

UltraXel’s services may allow corporate clients and their representatives to connect with external business platforms, applications, and services (“Third-Party Sharing Services”) through UltraXel’s platform. Clients have the option to exchange information via plugins, widgets, or other integrated third-party tools.

Before engaging with Third-Party Sharing Services or sharing content, clients are advised to evaluate the privacy and security standards of these external services. UltraXel does not oversee or control the privacy or security practices of these third-party services. Therefore, it is essential for clients to review the privacy policies of any third-party platforms they engage with to understand how their data is collected and used.

Information Shared by UltraXel

UltraXel only shares clients’ business information with third parties under specific conditions:

Collaboration with Trusted Third Parties UltraXel may share business information with trusted third-party service providers, including logistics partners, marketing agencies, and other business collaborators. These third parties are required to handle client information according to their own privacy policies and must maintain appropriate security measures.
Legal Compliance UltraXel may disclose business information to law enforcement agencies or government authorities to comply with legal obligations or lawful requests. Additionally, in the event of corporate restructuring, mergers, or bankruptcy proceedings, business information may be shared as part of the transaction, in alignment with applicable laws.
Protection of Rights and Security UltraXel may disclose business information as needed to safeguard the rights, property, and security of UltraXel, its clients, and affiliates. This includes enforcing agreements, policies, and terms of service, as well as protecting UltraXel’s systems and assets. In critical situations, such as threats to safety, relevant information may be shared to protect personnel or clients.
Engagement with Service Providers UltraXel may share business information with third-party service providers who are contractually obligated to use the data exclusively for the purpose of delivering services to UltraXel. Examples of these providers include payment processors, logistics providers, data hosting and maintenance services, email distribution platforms, and research partners. These providers may only use the information to fulfill their obligations to UltraXel.
Aggregated and De-Identified Data UltraXel may share aggregated or anonymized data with external parties for purposes such as analytics, operational improvements, and strategic planning. This data will not identify specific clients and will be treated as non-personal information.

Third-Party Links and Information Collection

UltraXel may provide links to third-party websites or services that are not controlled or operated by UltraXel. If you leave UltraXel’s website and visit a third-party website, you will be subject to that website’s terms of use and privacy policy. UltraXel does not bear responsibility for how third-party websites collect or handle business information.

If UltraXel integrates third-party platforms into its services, such as by enabling data sharing or cross-platform activities, clients are notified and must provide consent for such interactions. The collection and use of business information by third-party services are governed by the third parties’ own privacy policies.

Refusal of Data Sharing with Third Parties

Clients have the right to refuse to share certain information with third parties. If clients choose to opt-out of data sharing, the following impacts may occur:

For clients choosing not to share information with Third-Party Sharing Services, some features may be unavailable, or the ability to access certain services or benefits (such as personalized marketing or enhanced user experiences) may be limited.
If clients refuse to allow UltraXel to share information with third-party service providers (e.g., payment processors, logistics partners), UltraXel may be unable to process orders, fulfill delivery, or provide after-sales services.

If clients have concerns about data sharing practices, they can contact UltraXel for further clarification or to adjust their preferences. UltraXel will make reasonable efforts to accommodate client requests and ensure transparency.

Sharing Information for Advertising or Marketing Purposes

To enhance the client experience and optimize advertising efforts, UltraXel may share anonymized or aggregated business information with third-party advertising partners. These partners will only be allowed to use the information in a way that ensures privacy and security. Third-party partners are required to follow data protection agreements and adhere to privacy standards outlined by UltraXel to safeguard business information.

If clients have concerns regarding marketing or advertising data sharing, they can opt-out or adjust preferences through their account settings.

Client Consent for Data Sharing

In cases where data sharing requires client consent under applicable data protection laws, UltraXel will request permission from clients before proceeding. UltraXel ensures that clients are fully informed about the purpose and scope of any data sharing activities before consent is obtained.

By engaging with UltraXel’s services, corporate clients agree to the collection, sharing, and processing of business information as outlined in this policy. If clients do not agree to these terms or wish to withdraw consent, they may contact UltraXel to request adjustments or cessation of specific data sharing activities.

How Business Information is Stored and Protected

Storage of Information

The information collected by UltraXel is securely stored on UltraXel’s servers. When necessary, the data may be transferred to UltraXel’s facilities or those of its trusted service providers. All data transfers and storage are conducted in compliance with legal requirements and the applicable regional regulations where UltraXel’s products and services are utilized.

Information Retention Period UltraXel will retain the business information for as long as necessary to provide the services. The retention period may be extended in cases where required by law, to ensure service security and quality, for dispute resolution, or when technical limitations prevent deletion. After the retention period has expired, UltraXel will delete or anonymize the information in accordance with legal requirements.
Cross-Border Data Transfers If business information needs to be transferred across borders, UltraXel will implement robust safeguards to ensure the security and integrity of the data. All cross-border data transfers will comply with relevant data protection laws and regulations.

In cases where cross-border data transfer is involved, UltraXel will provide clients with information about the purpose of the transfer, the recipient, security measures in place, and any potential risks. UltraXel will also obtain clients’ consent prior to proceeding with such transfers.

Information Protection

UltraXel is dedicated to safeguarding the security and integrity of business information and adheres rigorously to applicable data protection laws and regulations. Industry-standard security measures are implemented to protect client data effectively.
UltraXel employs comprehensive security protocols to shield corporate clients’ information from unauthorized access, disclosure, misuse, alteration, or loss. The company takes all reasonable and practical measures to secure client information, preserve data integrity, and comply with international data protection standards. These measures include:

Encryption Technology: Ensuring the confidentiality of data during both storage and transmission.
Trusted Protection Mechanisms: Defending against potential cyber threats and malicious activities.
Access Control Protocols: Limiting access to sensitive information, ensuring only authorized personnel can handle business data.
Employee Training: Regularly providing staff with security and privacy training to reinforce the importance of protecting client information and to maintain adherence to best practices in data security.

How Corporate Clients Can Access and Manage Their Business Information

UltraXel values and upholds the rights of corporate clients concerning their business information and is dedicated to ensuring that clients retain control over their data. To this end, UltraXel provides tools and resources to manage information securely and transparently. Below are the rights granted to corporate clients under applicable laws and the measures UltraXel takes to support these rights:

Accessing, Correcting, and Supplementing Information
1. Transparency: UltraXel is committed to offering full transparency regarding how business information is processed and the choices available to clients. This policy clearly outlines such practices, with additional details provided in supplementary notices within specific products or services.
2. Correction and Supplementation: Clients have the right to request corrections if their business information is found to be inaccurate or incomplete. In certain cases, clients can directly update their data through the account settings in UltraXel’s services. For sensitive information, UltraXel may verify the client’s identity to maintain data security and accuracy.
Requesting to Restrict the Processing of Business Information Corporate clients can request that UltraXel temporarily suspend the processing of their business information under specific circumstances, such as verifying the accuracy of the data or objecting to its processing. While the restriction is in place, UltraXel will retain enough data to ensure compliance but will pause its use for the specified purposes until the restriction is lifted.

Clients may object to the processing of their business information if it is based on UltraXel’s legitimate interests, including for direct marketing purposes. Upon receiving an objection, UltraXel will halt processing unless compelling legitimate grounds are demonstrated, or the processing is necessary for legal claims or compliance.
Requesting Data Deletion Clients may request the deletion of their business information if there are no valid grounds for continued processing. However, certain circumstances may require UltraXel to retain the data to fulfill legal obligations or protect its interests. If data deletion cannot be completed, UltraXel will explain the reasons for retention and provide details of any applicable exceptions.
Requesting Data Portability Corporate clients can request a digital copy of their business information in a commonly used, machine-readable format or request the transfer of their data to another service provider. This right applies to automated data processed under a contractual agreement but does not cover data processed for UltraXel’s legitimate interests or regulatory compliance.
Requesting Human Intervention in Automated Decision-Making If UltraXel employs automated decision-making processes that impact a client’s business information, clients have the right to request human review. UltraXel ensures that such processing complies with contractual obligations and incorporates safeguards to protect client rights.
Right to Lodge a Complaint Clients who have concerns or complaints about the processing of their business information can contact UltraXel through the channels provided in this policy. UltraXel is committed to addressing and resolving inquiries and complaints in a prompt and efficient manner.
Right to Withdraw Consent If UltraXel processes business information based on the client’s consent, the client has the right to withdraw that consent at any time. The withdrawal of consent will not affect the legality of the processing carried out before the withdrawal. Additionally, the withdrawal of consent does not affect the processing of business information based on other legal grounds, such as compliance with legal obligations or legitimate interests.

Disclaimer

Protection of Minor’s Information

UltraXel’s products, website, and services are primarily aimed at adults. Children are not permitted to create their own user accounts without the consent of a parent or guardian. In cases where personal data is collected from children with the consent of their parents or guardians, UltraXel will only use or disclose this data as permitted by law, with explicit parental consent, or where necessary to protect the child.

If UltraXel becomes aware that it has collected personal data from a child without verified parental consent, it will take reasonable steps to promptly delete the relevant data.

Risk from the system

While UltraXel implements robust security measures to protect business information, it is important to recognize that the online environment cannot be guaranteed to be completely secure. Due to inherent technical limitations and potential risks, absolute security of information cannot be ensured. In the rare event of a security incident, such as a data breach, UltraXel will promptly initiate its emergency response protocols to manage and minimize the impact. Affected clients will be informed via appropriate communication channels, including email or public announcements, based on the nature of the situation. UltraXel will also proactively report and address security incidents in accordance with regulatory requirements.

Third-Party Use

UltraXel’s services may include links to external websites or applications, and some external platforms may link to UltraXel’s services. These third-party entities operate independently and are not governed by UltraXel’s privacy practices. UltraXel does not endorse, monitor, or assume responsibility for the privacy policies or content of these external services.

Clients are strongly advised to carefully review the privacy policies of any third-party websites or applications they interact with. UltraXel cannot guarantee the security of any business information shared with third-party services and is not accountable for their handling of such data.

When clients leave UltraXel’s platform to access third-party websites or applications, they may be subject to different terms of use and privacy policies. Clients are encouraged to thoroughly evaluate these terms before disclosing any business information. Any risks arising from interactions with third-party platforms are borne solely by the clients, and UltraXel assumes no liability for any resulting damages or losses.

Obligation to Stay Informed

UltraXel reserves the right to periodically update this policy to reflect changes in business practices or compliance with evolving legal requirements. Clients are encouraged to review this policy regularly to remain informed of any updates. Should UltraXel make significant changes to the policy, continued use of UltraXel’s services without explicit objection will be considered acceptance of the updated policy.

Responsibility of Clients

While UltraXel takes reasonable precautions to protect business information, clients should understand that no data transmission over the internet can be guaranteed to be 100% secure. Although UltraXel implements appropriate measures to protect your business data, we cannot ensure or guarantee the security of information you provide to us or receive from our services. Therefore, when using UltraXel’s services, clients assume the risks associated with the transmission of their data.

Accessing and Updating This Policy

Accessing This Policy

Corporate clients can view this policy on UltraXel’s official website or within applicable products and services. A direct link to the policy is available on the website (specific URL), and it may also be accessed through the settings module of UltraXel’s offerings. The exact pathway to access the policy may vary depending on the platform, device, or software version being used.

Updating This Policy

UltraXel retains the right to update or revise this policy periodically to reflect changes in operational practices or to comply with legal obligations. As UltraXel’s products and services evolve, the policy may be amended to maintain transparency and regulatory compliance.

For significant updates, UltraXel will notify corporate clients through appropriate channels, such as email, notifications on the UltraXel website, or through relevant services. Following such notifications, UltraXel will process business information in accordance with the revised Privacy Policy.

UltraXel ensures that no rights granted to corporate clients under this policy will be diminished without explicit consent. Should a corporate client disagree with the updated Privacy Policy, they reserve the right to discontinue the use of UltraXel’s website, products, and services and are encouraged to notify UltraXel of their decision.

Contact UltraXel

UltraXel values feedback and is available to address any questions corporate clients may have regarding their data. Clients can reach UltraXel by email at Business@UltraXel.com.

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